{"id":3,"date":"2026-08-12T04:07:24","date_gmt":"2026-08-12T04:07:24","guid":{"rendered":"https:\/\/quantumit.online\/scafholding\/?page_id=3"},"modified":"2026-09-24T22:27:57","modified_gmt":"2026-09-24T22:27:57","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/quantumit.online\/scafholding\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1790288874263{margin-bottom: 30px !important;}&#8221;]<\/p>\n<h1>PRIVACY POLICY<\/h1>\n<h3>1. Introduction<\/h3>\n<p>Supreme Fence and Toilet Hire Pty Ltd (\u201cSupreme\u201d, \u201cwe\u201d, \u201cus\u201d or \u201cour\u201d) respects your privacy and is committed to protecting the personal information we collect and hold.<\/p>\n<p>This Privacy Policy explains how we collect, use, store and disclose personal information when you use our website, contact us, request a quote, hire our equipment or use our services.<\/p>\n<p>Our services include temporary fencing, portable toilet hire, sediment control and other construction site services.<\/p>\n<h3>2. Personal Information We Collect<\/h3>\n<p>Depending on how you interact with us, we may collect information including:<\/p>\n<p>Your name<br \/>\nBusiness or company name<br \/>\nPhone number<br \/>\nEmail address<br \/>\nBilling address<br \/>\nDelivery or construction site address<br \/>\nABN or other business information<br \/>\nDetails relating to quotes, bookings and hire agreements<br \/>\nDetails of products or services hired or purchased<br \/>\nInvoice and payment information<br \/>\nCommunications between you and Supreme<br \/>\nInformation you provide through our website, email, telephone, SMS, WhatsApp, social media or other communication channels<br \/>\nWebsite usage and technical information, such as IP address, browser type, device information and cookies<\/p>\n<p>We only collect information that is reasonably necessary for our business activities and the services we provide.<\/p>\n<h3>3. How We Collect Your Information<\/h3>\n<p>We may collect personal information when you:<\/p>\n<p>Request a quote<br \/>\nMake a booking or place an order<br \/>\nEnter into a hire agreement with us<br \/>\nContact us by telephone, email, SMS or WhatsApp<br \/>\nComplete a form on our website<br \/>\nCommunicate with us through social media<br \/>\nMake a payment<br \/>\nSubscribe to marketing communications<br \/>\nDeal with our employees, contractors or representatives<\/p>\n<p>We may also receive information from third parties where appropriate and lawful.<\/p>\n<h3>4. How We Use Your Information<\/h3>\n<p>We may use your personal information to:<\/p>\n<p>Provide quotes and pricing<br \/>\nProcess bookings and orders<br \/>\nArrange delivery, installation, servicing, cleaning, collection and removal of hired equipment<br \/>\nManage temporary fencing and portable toilet hire<br \/>\nProvide sediment control and related services<br \/>\nIssue invoices and process payments<br \/>\nManage customer accounts and outstanding payments<br \/>\nContact you regarding your booking, hire period or services<br \/>\nRespond to enquiries, complaints and customer service requests<br \/>\nMaintain our business and accounting records<br \/>\nImprove our website, products and services<br \/>\nSend marketing or promotional communications where permitted<br \/>\nMeet our legal, regulatory and insurance obligations<br \/>\nProtect our business, equipment, customers and legal rights<\/p>\n<h3>5. Payment Information<\/h3>\n<p>When you make a payment, your payment may be processed by a third-party payment provider.<\/p>\n<p>Where we use providers such as Stripe or other payment processors, payment information may be collected and processed directly by that provider in accordance with its own privacy and security policies.<\/p>\n<p>We do not intend to store complete credit or debit card details on our own systems where payments are handled by a third-party payment processor.<\/p>\n<h3>6. Disclosure of Personal Information<\/h3>\n<p>We may disclose personal information where reasonably necessary to operate our business, including to:<\/p>\n<p>Employees and authorised contractors<br \/>\nDelivery, installation, servicing and collection personnel<br \/>\nAccountants, bookkeepers and professional advisers<br \/>\nIT, website, hosting and software providers<br \/>\nPayment processors and financial institutions<br \/>\nDebt collection or legal service providers where payment remains outstanding<br \/>\nInsurance providers<br \/>\nGovernment agencies, regulators or law enforcement where required by law<br \/>\nOther service providers who assist us in operating our business<\/p>\n<p>We do not sell or rent our customers&#8217; personal information.<\/p>\n<h3>7. Cookies and Website Information<\/h3>\n<p>Our website may use cookies and similar technologies to improve website functionality, understand website traffic and improve the customer experience.<\/p>\n<p>Cookies may collect information about your device, browser and use of our website.<\/p>\n<p>Depending on the services used on our website, third-party platforms such as analytics, advertising, social media or payment providers may also use cookies or similar technologies.<\/p>\n<p>You can generally manage or disable cookies through your browser settings, although doing so may affect certain website functions.<\/p>\n<h3>8. Marketing Communications<\/h3>\n<p>From time to time, we may use your contact information to tell you about our services, promotions or business updates where permitted by law.<\/p>\n<p>You may request to stop receiving marketing communications from us at any time by using an unsubscribe option where provided or contacting us at info@supremehire.com.au.<\/p>\n<p>We may still contact you about existing bookings, invoices, hire arrangements, deliveries, collections or other necessary service-related matters.<\/p>\n<h3>9. Storage and Security<\/h3>\n<p>We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.<\/p>\n<p>Information may be stored electronically or in physical records and may be held using third-party software, cloud storage or service providers.<\/p>\n<p>While we take reasonable security precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.<\/p>\n<h3>10. Overseas Disclosure<\/h3>\n<p>Some technology, cloud, software, payment or other service providers we use may store or process information outside Australia.<\/p>\n<p>Where personal information is disclosed or stored overseas, we will handle that information in accordance with applicable Australian privacy requirements.<\/p>\n<h3>11. Accessing or Correcting Your Information<\/h3>\n<p>You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, incomplete or out of date.<\/p>\n<p>We may need to verify your identity before processing a request.<\/p>\n<p>To make a request, please contact:<\/p>\n<p>Supreme Fence and Toilet Hire Pty Ltd<br \/>\n49 Cassola Place<br \/>\nPenrith NSW 2750<br \/>\nEmail: info@supremehire.com.au<br \/>\nPhone: 1300 4SUPREME<\/p>\n<h3>12. Privacy Complaints<\/h3>\n<p>If you have a concern or complaint about how we have handled your personal information, please contact us using the details above.<\/p>\n<p>We will review your complaint and aim to respond within a reasonable period.<\/p>\n<p>If you are not satisfied with our response and applicable privacy legislation provides you with further rights, you may be able to contact the Office of the Australian Information Commissioner (OAIC).<\/p>\n<h3>13. Third-Party Websites<\/h3>\n<p>Our website may contain links to third-party websites or services.<\/p>\n<p>We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any third-party service you use.<\/p>\n<h3>14. Changes to This Privacy Policy<\/h3>\n<p>We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology or legal requirements.<\/p>\n<p>The latest version will be published on our website with the date it was last updated.<\/p>\n<h3>15. Contact Us<\/h3>\n<p>For questions, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact:<\/p>\n<p>Supreme Fence and Toilet Hire Pty Ltd<br \/>\nABN: 58 683 871 794<br \/>\nAddress: 49 Cassola Place, Penrith NSW 2750<br \/>\nPhone:<span style=\"color: #fd5801;\"> <a style=\"color: #fd5801;\" href=\"tel:13004787633\">1300 4SUPREME<\/a><\/span><br \/>\nEmail:<span style=\"color: #fd5801;\"> <a style=\"color: #fd5801;\" href=\"mailto:info@supremehire.com.au\">info@supremehire.com.au<\/a><\/span>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1790288874263{margin-bottom: 30px !important;}&#8221;] PRIVACY POLICY 1. Introduction Supreme Fence and Toilet Hire Pty Ltd (\u201cSupreme\u201d, \u201cwe\u201d, \u201cus\u201d or \u201cour\u201d) respects your privacy and is committed to protecting the personal information we collect and hold. This Privacy Policy explains how we collect, use, store and disclose personal information when you use our website, contact us,&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/quantumit.online\/scafholding\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/quantumit.online\/scafholding\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/quantumit.online\/scafholding\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/quantumit.online\/scafholding\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/quantumit.online\/scafholding\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":10,"href":"https:\/\/quantumit.online\/scafholding\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":4578,"href":"https:\/\/quantumit.online\/scafholding\/wp-json\/wp\/v2\/pages\/3\/revisions\/4578"}],"wp:attachment":[{"href":"https:\/\/quantumit.online\/scafholding\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}