Terms & Conditions
Clouds of Music Website: https://quantumit.online/cloudsofmusic
1. Introduction
Welcome to Clouds of Music. These Terms & Conditions govern your use of our website, services, and ticket booking platform. By accessing or using our website, you agree to be bound by these terms.
If you do not agree with any part of these Terms & Conditions, please do not use our website.
2. Services
Clouds of Music provides:
- Information about live concerts and events
- Online ticket booking services
- Event updates and notifications
- User account registration
All services are subject to availability and may be updated or modified at any time.
3. User Accounts
- Users may be required to create an account to book tickets.
- You are responsible for maintaining the confidentiality of your login details.
- You must provide accurate and complete information.
- We reserve the right to suspend or terminate accounts if false information or misuse is detected.
4. Ticket Booking & Payments
- Tickets can be booked directly through our website.
- All prices are displayed clearly before payment.
- Payments are processed securely through third-party payment gateways (such as Stripe).
- We do not store your full payment card details.
- Once payment is successful, booking confirmation will be sent via email.
5. Ticket Policy (Refunds, Cancellations & Changes)
- Tickets are non-refundable unless stated otherwise.
- Event dates, artists, venues, or schedules may change.
- In case of event cancellation or rescheduling, ticket holders will be notified and refund or transfer policies (if applicable) will be communicated.
- Clouds of Music is not responsible for additional costs such as travel, accommodation, or personal expenses.
6. Event Changes & Force Majeure
We reserve the right to:
- Change artists, schedules, venues, or event details
- Cancel or postpone events due to circumstances beyond our control (e.g., weather, government restrictions, artist unavailability)
In such cases, applicable solutions will be communicated to users.
7. Use of Website
You agree not to:
- Misuse the website
- Attempt unauthorized access
- Upload malicious content
- Use the site for unlawful purposes
We reserve the right to restrict access if misuse is detected.
8. Intellectual Property
- All content on this website (text, images, logos, videos, design) is owned by Clouds of Music or its partners.
- You may not copy, reproduce, or distribute content without written permission.
9. Marketing & Communication
By signing up, you may receive:
- Event updates
- Promotional emails
- Important booking notifications
You can opt out of marketing communications at any time.
10. Limitation of Liability
Clouds of Music is not liable for:
- Personal injury, loss, or damage during events
- Technical issues beyond our control
- Third-party service failures
- Loss caused due to incorrect information provided by users
Use of the website is at your own risk.
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their content, policies, or practices.
12. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect and use your data.
13. Governing Law
These Terms & Conditions are governed by the laws of Australia, and any disputes shall be subject to the jurisdiction of Australian courts.
14. Changes to Terms
We may update these Terms & Conditions from time to time. Continued use of the website after updates means you accept the revised terms.
15. Contact Information
For any questions or concerns regarding these Terms & Conditions, contact us at:
đź“§ info@cloudsofmusic.com.au
📍 Clouds of Music
183 City Road, Southbank VIC 3006, Australia
