Privacy Policy
Clouds of Music – Concert Booking Website
Website: https://quantumit.online/cloudsofmusic
1. Introduction
We value your privacy and want you to understand how we collect, use, and protect your personal information when you use our website to browse events, book tickets, sign up for updates, or create an account.
This Privacy Policy explains:
- What data we collect
- How we use it
- Who we share it with
- Your rights regarding your information
This policy applies to all visitors and users of our website.
A post from Admin on Cloudofmusic provided by: https://quantumit.online/cloudsofmusi
2. Information We Collect
When you interact with our site, we may collect the following data:
a. Personal Information You Provide
- Name
- Email address
- Phone number
- Contact information
- Account login information
- Booking and ticket details
This information is collected when you:
- Sign up for an account
- Book tickets
- Subscribe to updates/newsletters
- Contact us through forms
b. Payment Information
We do not store full credit card details on our servers. All online payment details are processed securely by Stripe (or another payment provider you choose) — which has its own privacy and security standards. Skedda Support
c. Automatically Collected Data
We may collect technical data such as:
- IP address
- Device type
- Browser type
- Pages visited
- Movement around the site
- Cookies & other similar technologies
This helps improve the website and user experience. Some of this data may be collected automatically when you visit pages
3. How We Use Your Information
We use your personal data for:
• Providing Services:
To process your ticket bookings, manage your account, send booking confirmations, and replies to your requests.
• Communication:
To send you emails or messages about:
- Your bookings
- Event updates
- Newsletters and promotions (only if you subscribe)
• Improving Our Website:
To analyze visitor behavior and improve functionality.
• Security & Compliance:
To detect fraud, protect user data, and comply with legal obligations
4. Cookies & Tracking
Our website may use cookies and similar technologies to:
- Remember your preferences
- Improve your browsing experience
- Track usage patterns for analytics and performance
Cookies are small files placed on your device to help us recognize your preferences. You can manage or disable cookies through your browser settings, but some features of the site may require cookies to work properly. (Cookies include both first-party and possible third-party cookies.
5. Sharing Your Information
We may share your personal data with:
• Service Providers – such as payment processors and email platforms
• Business Partners – where necessary to provide services
• Legal Authorities – if required by law
• Analytics providers – for usage analysis and improvement
We will not sell your personal data to third parties.
Note: Third parties may also place their own cookies or tracking technologies when you interact with certain features or links on our site — those are governed by their own privacy practices
6. Data Retention
We keep your personal information only as long as necessary:
- To complete the services you request (like bookings)
- To comply with legal requirements
- To protect against fraud and resolve disputes
After this period, we securely delete or anonymize the data
7. Security
We implement reasonable security measures to protect your data. However, no online service is 100% secure. Please understand that while we strive to protect your information, we cannot guarantee complete security.
8. Your Rights
Depending on your location, you may have rights including:
- Accessing the personal data we hold about you
- Correcting or updating your information
- Deleting your information
- Opting out of marketing communications
To exercise these rights, please contact us at:
📧 info@cloudsofmusic.com.au
9. Changes to This Policy
We may update this policy from time to time. If changes are significant, we will notify you via the website or email
10. Contact Us
If you have questions about this Privacy Policy or your data, contact:
📍 Clouds of Music
183 City Road, Southbank VIC 3006, Australia
📧 info@cloudsofmusic.com.au